Shipping

We are committed to fast order delivery. Here’s what you need to know about our domestic shipping:

Shipping Methods: We offer USPS and UPS options, including standard and expedited shipping.

Processing Time: Orders are processed within 1-3 business days, with notifications sent upon shipping.

Shipping Rates: Calculated at checkout based on location and weight. Free shipping on orders over $50!

Delivery Times:

  - Standard: 3-5 business days

  - Expedited: 2-3 business days

Order Tracking: You'll receive a tracking number via email once your order ships.

Shipping Restrictions: No shipping to PO boxes or certain remote areas.

Lost/Damaged Items: Contact us within 7 days of the expected delivery date for assistance.

Customer Support: Reach out to us with any questions about your order or shipping policies.

Returns

Thank you for shopping with us! If you are not completely satisfied with your purchase, we’re here to help.

Return Period: You have 30 days from the date of delivery to return your item.

Condition of Items: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Initiate a Return: Please contact our customer service at mimiavgroup@gmail.com to initiate a return. We will provide you with a return authorization number and further instructions.

Refund Process: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 7-10 business days.

Shipping Costs: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Exchanges: If you would like to exchange, please follow the return process and place a new order for the desired item.

Customer Support: If you have any questions about your return, please contact us at mimiavgroup@gmail.com.